Frequently Asked Questions
All Questions
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Where can I buy Symington’s table cream from?
Although under the Symington’s name these products are not manufactured by…
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Where can I buy Creamola Rice pudding from?
Symington’s no longer manufactures Creamola Rice pudding and therefore it…
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Which Ainsley Harriott products do you manufacture?
Symington’s manufactures all of the Ainsley Harriott range of dehydrated…
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Where can I buy Creamola foam from?
Unfortunately Creamola foam is no longer available. We will not be re-launching…
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Which countries do you export to?
For a full list of countries that we currently export to, please visit the…
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Is the Granose range suitable for Vegans?
Yes – all products in the range are now suitable for Vegans.
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Who do I contact if I have any particular queries / comments about a particular product?
We always appreciate comments/feedback on our products. Please feel free to…
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Where can I find specific nutritional information relating to your products?
All of our products carry the nutritional information relating to the product…
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Can I submit an idea for a new product / variant to an existing product?
Yes, we always welcome suggestions. You can get in touch with us using the…
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Where can I buy William Rodgers Bombay Beans or Dahl from?
Symington’s no longer manufactures William Rodgers Bombay Beans or Dahl and…
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Where can I buy Crosse & Blackwell Bonne cuisine sauce range from?
We currently only supply Bonne Cuisine Hollandaise sauce to Booths Stores and…
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Where can I buy Symington’s Dandelion Coffee?
This product is no longer produced by Symington’s therefore we are unable…
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I do not understand the nutritional calculations on the packaging as they do not add up. Are they wrong?
We can assure you that the Nutritional Information for all our products is…
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Where can I buy Crosse & Blackwell Classic Creations sauces from?
Symington’s no longer manufactures Crosse & Blackwell Classic Creations sauces…
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Where are your products produced?
All of the products that Symington’s manufacture are made in our sites across…
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Do Symington’s manufacture all of their own products?
Yes, all the products that Symington’s distributes to its retailers are all…
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If I have a problem with a product what should I do?
To enable us to carry out an investigation, please return (to the address stated…
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Can I submit a recipe idea that involves using one of your products?
Yes, we are always on the lookout for new recipes that involve our products.…
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How do I find out about new product releases?
To find out about new Symington’s product releases, please see our ‘Featured…
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What is the average shelf life of your products?
On average all of our products have a shelf life of between 9 and 18 months.…
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Is this product gluten free?
If Wheat, Barley, Oats or Gluten is not stated under the Heading of Allergy…
