Frequently Asked Questions

Product

  1. Which Ainsley Harriott products do you manufacture?

    Symington’s manufactures all of the Ainsley Harriott range of dehydrated…

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  2. Can I submit an idea for a new product / variant to an existing product?

    Yes, we always welcome suggestions. You can get in touch with us using the…

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  3. Can I submit a recipe idea that involves using one of your products?

    Yes, we are always on the lookout for new recipes that involve our products.…

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  4. Who do I contact if I have any particular queries / comments about a particular product?

    We always appreciate comments/feedback on our products. Please feel free to…

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  5. How do I find out about new product releases?

    To find out about new Symington’s product releases, please see our ‘Featured…

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  6. If I have a problem with a product what should I do?

    To enable us to carry out an investigation, please return (to the address stated…

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  7. Is the Granose range suitable for Vegans?

    Yes – all products in the range are now suitable for Vegans.

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  8. What is the average shelf life of your products?

    On average all of our products have a shelf life of between 9 and 18 months.…

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  9. Where are your products produced?

    All of the products that Symington’s manufacture are made in our sites across…

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  10. Do Symington’s manufacture all of their own products?

    Yes, all the products that Symington’s distributes to its retailers are all…

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